Booking Information for Chalet Gabrielle

We strongly recommend that you read through the full terms and conditions of your operator.

Please click here for the full terms and conditions...

If you have any further queries or would like to book this holiday please give one of our chalet advisers a call on 01822 617761.

A full copy of the booking terms and conditions are available in advance upon request and will be sent to you at the time of booking.

A brief summary of the booking conditions are listed below;

Deposits
In order to confirm this holiday, a non-refundable deposit of £100 per person , or full payment if booking within 10 weeks of departure, must be paid at the time of booking. 

Amendment fees
Should you wish to make any alterations to your confirmed booking, you must notify us as soon as possible in writing.  We will endeavour to accommodate your request but this may not always be possible.  Where it is possible, we will charge you an amendment fee of £20 per person plus any costs incurred by us or charges or costs incurred or imposed by our suppliers.  If the alteration is within 10 weeks of departure, we reserve the right to treat it as a cancellation, in which case the cancellation charges set out above will apply.  In the case of substitution of names, insurance is not transferable or refundable and must be rebooked.

Group discounts
If applicable are always calculated on the initial numbers booked and confirmed. Any additional passengers added at a later date do not qualify for group discount calculations.

Deals or offers
Deals or offers rerlating to ski passes/ski equipment such as '2-for1' must be added at the time of booking.

Cancellation terms
If you wish to cancel all or part of your booking after it has been confirmed, we must be notified in writing by the party leader.  We will acknowledge your cancellation within 2 days of receipt.  Please contact us immediately if you have not received our acknowledgement within this time.  Cancellation charges will be applied at the date of receipt of the cancellation by us. Where the cancellation charge is shown as a percentage, this is calculated on the basis of the total cost payable by the person(s) cancelling excluding insurance premiums and amendment charges.  Insurance premiums and amendment charges are not refundable in the event of the person(s) to whom they apply cancelling.

More than 10 weeks before departure: Loss of deposit
6-8 weeks of departure date: 50% of total cost
2-6 weeks of departure date: 75% of total cost
2 weeks or less of departure date: 100% of total cost

Depending on the reason for cancellation, you may be able to reclaim these cancellation charges (less any applicable excess) under the terms of your insurance policy.  Claims must be made directly to the insurance company concerned.  Where any cancellation reduces the number of full paying party members below the number on which the price, number of free places and/ or any concessions agreed for your booking were based, we will recalculate these items and re-invoice you accordingly.

What is included: Twin en-suite room, based on two people sharing
7 days breakfast - including full English breakfast every day except staff day off, 7 days afternoon tea, 6 days four course evening meals

A choice of good quality bottled table wines, unlimited during the meal
Free use of the hot-tub facility.Tea and coffee on demand (self service)
Services of chalet staff throughout the week

Your holiday does NOT include: Snacks, meal or drinks en route, any transport to or from your chalet, ski pass, ski and boot hire or ski packs, ski lessons, any picnic lunches, video or other apres ski activities applicable, winter holiday insurance, room supplements.

As a member of the Association of Bonded Travel Organisers Trust Limited (ABTOT), an Association approved by the Department of Trade and Industry, this holiday operator has provided a Bond to meet the requirements of the Package Travel, Package Holidays and Package Tours Regulations 1992.  These regulations apply to packages sold in the UK and this Bond provides security for money paid over by it's UK customers and for their repatriation to the UK in the event of their insolvency.

For your protection, Chaletline are members of the Travel Trust Association (TTA) No R7209. Further information is available by clicking here.