Booking Information for Chalet Almach

We strongly recommend that you read through the full terms and conditions of your operator.

Please click here for the full terms and conditions...

If you have any further queries or would like to book this holiday please give one of our chalet advisors a call on 01822 617761.

A full copy of the booking terms and conditions are available in advance upon request and will be sent to you at the time of booking.

A brief summary of the booking conditions are listed below;

Deposits
A non refundable deposit will be required of £150pp to book this accommodation.

Late booking fee
A charge of £30 per booking will be levied for all bookings made within 14 days of departure.

Amendment fees
Name or flight changes: No charge will be made for name changes we are notified of within 21 days of the first confirmation. Thereafter, a charge of £25 will be made for each name change. However, different conditions apply for holidays utilising non-charter flights. Re-ticketing charges by scheduled/low cost airlines in respect of name changes made within 14 days of booking will incur cancellation charges on a scale of £100 upwards. Some scheduled airlines may not permit flight or name changes and may charge fees if a change is permitted. If you seek to change all names on a booking, this will be regarded as cancellation and re-booking, and cancellation charges will apply.

Within 7 days of departure, any cancellation of pre-booked items will incur an administration fee of £25 per person. Some suppliers may charge up to 100% of the cost of that pre-booked item. We will let you know as soon as possible of any charges to be incurred. For cancellation within 72 hours prior to departure, we reserve the right to charge at 100% of the cost of that item in all instances.

Deals or offers
Deals or offers relating to ski passes/ski equipment such as '2-for-1' must be added at the time of bboking.

Carriage of skis/snowboards
If you have your own equipment, then please do let us know when booking your holiday so that we can do our best to ensure that your skis or snowboard can be carried on your flight, as ski carriage can be limited. Ski boots and snowboard boots are carried as part of your normal luggage allowance. Pre-booked skis/snowboard carriage on charter flights is normally £40 return per snowboard or pair of skis, with the exception of EasyJet who can charge £70 to pre-book, and this can sometimes be up to £70 each way on scheduled flights (current price to be advised at time of booking). Please be aware that this is per set of equipment and that ski/snowboard bags presented for carriage containing more than one pair of skis/snowboard where the appropriate charge per set of equipment has not been pre-paid will be charged for at check-in. Carriage of skis/snowboards presented for check-in at the airport without being shown as pre-booked on your confirmation invoice cannot be guaranteed and, if carried, will carry a charge payable at the airport in cash prior to check-in which can be considerably higher than the pre-booked price.

Some aircraft have limited capacity for skis/snowboards, and space is allocated on a ‘first come, first served’ basis. These flights do not operate a ‘pay at the airport’ alternative. No liability is accepted if you do not pre-book carriage and the airline is unable to carry your equipment. There is no liability also taken for airlines that may not offer to carry snowboards within their ski carriage policies.

If you are travelling on a scheduled flight and wish to take your own skis please enquire at the time of booking as ski carriage rules and charges vary by airline. Charges quoted are usually ‘per sector’ (i.e. a charge applies for the outbound and homebound journey). You may wish to consider pre-booking ski hire in resort instead.

Cancellation terms
Cancellations can only be accepted in writing by registered post (ensuring postal receipt kept as proof), fax or email (requesting a read receipt). Verbal cancellations will not be accepted. A cancellation confirmation/invoice will be sent within 7 days. If you do not receive this you should contact our Admin Department. The charges you incur, which are set out below, depend on when we receive your written notification. Any amendment fees or insurance premiums cannot be refunded and are payable in full. Note: If you have taken out insurance cover, you may make a claim against your insurers if your cancellation falls within the terms of the policy.

What's included in this package holiday prices:

All package holidays

• Accommodation and meal arrangements in resort as confirmed.
• Services of our resort Reps and/or local agents as applicable.
• Any non-optional special or Gala dinners arranged by hoteliers, unless otherwise stated (usually applicable at Christmas and New Year).
• Local taxes are included in chalet, Xtra Chalet and Chalet Hotel holidays.
• VAT where applicable.
• Santa’s Lapland: activities and lunch as described on the Search for Santa Day.

Air package holidays

• £2.50 per person ATOL Protection Contribution (APC).
• Air Passenger Duty (APD) rates as applicable. Charges in Business Class and on long haul flights (e.g. to Canada) are substantially higher.
• Services of our UK and overseas airport representatives, where available.
• Return flights.
• Baggage allowances in accordance with individual airline policy. This varies from 15kg up to 20kg on charter airlines and 1 piece of up to 23kg on scheduled carriers to Europe and Canada. Allowances vary on low-cost airlines. Full details can be found on your e-tickets.
  
• Shared return transfers between overseas airport and your resort by coach, minibus, taxi, boat or rail (or a combination thereof).
• All known airport and security charges in the UK and overseas.
• All taxes, except some resort/city taxes which are payable locally, per person, direct to your accommodation.
• Fuel supplements.

Self-drive holidays

• Return crossings by short sea route for car and 5 passengers.

Rail package holidays

• Return 2nd class travel by Eurostar from London St. Pancras on Saturdays to Moutiers/Bourg Saint-Maurice on the day service.

Chalet holiday prices include:

• Travel to/from the resort by your chosen method and route: please see the applicable resort information travel pages.
• Bed linen and towels and any applicable local taxes.
• Chalet catering as described by chalet classifications.
• The services of our chalet staff.

This package price does not include:

• Travel insurance
• Supplements for piste closure insuranceCharge for carriage of client's own skis/snowboard on most
• U.K. airport car park
• Excess luggage charges of approx. £5 per kilo on European charter flights, £6 per kilo on European scheduled flights and approx £12 per kilo on Calgary charter flights. The carriage of excess baggage cannot be guaranteed.
• Canada: Park Entrance Fee for all self-drive holidays to Banff, Lake Louse, Kicking Horse, Jasper and Panorama approx CAN $125 per car per holiday.
• Car holiday supplements for long sea crossings or supplements if fewer than 5 persons travelling by car.
• Eurostar supplements for rail travel from London to France or Switzerland.
• Any on board accommodation supplements or ferry crossings.
• Any charge for use of bath/shower in some hotels where a standard room only (with wash basin) has been booked.
• Any supplements or reductions indicated on the price panels for extra or alternative facilities, meals or occupancy.
• Any supplements for optional gala dinners arranged by the hotelier, to be paid locally.
• Ski packs as detailed on relevant resort pages.
• Provincial and scheduled flight supplements.
• Supplements for transfers with some flights (see Resort Travel Details), Private transfers, Swiss Rail or the Fly Rail luggage system
• Supplements for insurance, upgrades, taxes, optional items or additional days with car rental.
• Fuel costs for hired cars.
• Additional charges that hotels may make for certain facilities such as sports facilities, entry to swimming pools, saunas, garage parking, cots etc.
• Local expenses (e.g. resort taxes, linen if optional)for some self-catering accommodation (see relevant resort pages).
• Excursions booked in resort
  

Chalets

Children are accepted in all chalets if they are booked on an exclusive basis, but there are no restrictions in our Chalet Hotels -It is essential that the ages of children are advised at the time of booking.

If separate bookings are sharing a chalet we are notable to disclose any details about other guests.

'Private Facilities' are not necessarily 'en suite'.

Infants (i.e. under 2 years of age on the return travel date to the UK) pay an Infant Administration Fee as shown below, provided that the infant travels on a parent’s lap and no flight, coach or train seat is used:

• £49 (when using charter flights) in European hotels and apartments, with direct payment to the accommodation owner of any cot-hire & linen charges, food & drink costs or other applicable charges (£99 on scheduled flights).

• £179 to Canada, on the same basis as above.

• £115 in Inghams chalets and Chalet Hotels, where travel-cot hire, linen, baby food, use of highchair and changing mat is included in this price

• Please note that infants do not have their own luggage allowance, and must sit on parent’s lap on the flight and on the transfers.

Chalets are not normally available for occupation until 16.30 hrs on the day of arrival. We reserve the right to move bookings of up to 4 clients to an alternative chalet in the same resort in the event that there are no other bookings in the original chalet.

A refundable key deposit (€50 approx) is payable locally in some properties.

The holiday operator holds an Air Travel Operator's Licence granted by the Civil Aviation Authority (CAA). The ATOL number is 0025. In the unlikely event of the operator's insolvency, the CAA and ABTA will ensure that you are not stranded abroad and will arrange to refund any money you have paid in advance of your holiday.  This operator is also a member of ABTA, membership number V4871, and therefore obliged to maintain a high standard of service to you by ABTA's Code of Conduct.

For your additional protection Chaletline are members of the Travel Trust Association (TTA) No R7209. Further information is available by clicking here.